Common Log-in Problems and Solutions

Nick Babich has a fresh look at one of the first and most error-prone experiences users have with any software product. Especially like his focus on the messaging presented when users make a mistake (error messages tend to be an afterthought during the design process):

Detailed analysis of major e-commerce sites found that 45% of all customers had multiple registrations in the system, 160,000 people requested their password every day, and 75% of these people never completed the purchase they started once they requested their password.

Log-in is a big deal — big enough that most sites and apps have started exploring new designs solutions for the problem.

Coffee Cups of New York City

Gear Patrol presents a visual survey of New York's disposable coffee cups:

The receptacle was not born in New York City, nor is it unique to NYC’s busy streets — but the to-go cup’s ubiquity is symbolic of a certain lifestyle shared in the most populous place in the nation. Obtained from blue-collar breakfast trucks and high-minded cafes alike, these cups, each emblazoned with its own place of origin, together represent the democracy of a place with too many people and too little time. But quick as New Yorkers are to toss them, the disposable cup is here to stay. It’s simply a part of life.